IT Help Desk Support – Toronto
We are seeing an IT Support Engineer to provide world-class, white-glove support to our employees. This person will be responsible for delivering and supporting the latest technology while maintaining a high level of reliability. To be successful, this person must show initiative, be motivated by technology, and customer service delivery that builds trust while processing great attention to detail.
The NMG Group is a global advisory and intermediary firm focused exclusively on the financial services sector. Established in 1992, NMG has enjoyed rapid expansion internationally and now has over 800 employees in 18 cities worldwide. Our guiding principal is to always ‘Find a Better Way’.
NMG Consulting is a leading multinational insurance, reinsurance and investments consultancy, integrating consulting, insights and analytics. Our consultants provide strategy consulting, insights, analytics and actuarial services to financial institutions including banks, insurers, reinsurers and fund managers.
We are constantly evolving and the range of work that we do challenges and expands our peoples’ knowledge at lightning speed. Our flat, team-based structures encourage participation from all experience levels – everyone is encouraged to contribute, regardless of their role. We advocate hearing different points of view, collaboration and constructive debate.
This role requires a very high level of technical proficiency and requires an individual with presence and excellent written and verbal communication skills. You must be able to diagnose and resolve issues related to user devices, printers, video conferencing and collaboration technologies, business application software, telecommunication issues and potentially local network issues quickly, and effectively.
- You love building the best user experience; apart from being functional and insightful you, really want your work to be of high quality.
- We won’t have to tell you much about what you do; your expert knowledge is up to date, or you can research and learn.
- When it comes to the crunch, you love the pressure of an occasional healthy deadline.
- You’re fluent in English.
IT Help Desk Support
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