Program Coordinator – Johannesburg

Based in South Africa, but responsible for supporting the UK office, this position will suit an individual with strong organisational skills and the ability to prioritise workloads. You will need to work effectively across multiple geographies and time zones.

Company Overview

The NMG Group is a global advisory and intermediary firm focused exclusively on the financial services sector. Established in 1992, NMG has enjoyed rapid expansion internationally and now has over 800 employees in 18 cities worldwide. Our guiding principle is to always ‘Find a Better Way’.

NMG Consulting is a leading multinational insurance, reinsurance and investments consultancy, integrating consulting, insights and analytics. Our consultants provide strategy consulting, insights, analytics and actuarial services to financial institutions including banks, insurers, reinsurers and fund managers.

We are constantly evolving and the range of work that we do challenges and expands our peoples’ knowledge at lightning speed. Our flat, team-based structures encourage participation from all experience levels – everyone is encouraged to contribute, regardless of their role. We advocate hearing different points of view, collaboration and constructive debate.

Summary Statement

We have an opportunity for a Program Coordinator to oversee global, UK and South African interview-based insights programs by tracking end-to-end delivery for key projects. The successful candidate will have strong interpersonal and communication skills. Some experience in the Financial Services sector will be an advantage.

This is an excellent opportunity for a motivated individual to establish themselves as a key contributor within an expanding and dynamic business environment.


Program Coordinator



Key Responsibilities

  • Work with senior stakeholders and project owners to develop and coordinate realistic project timelines and resourcing plans across multiple projects, geographies and time zones

  • Liaise with colleagues on interviews scheduled, ensuring these are scheduled in diaries with relevant contact details, and all interviews are completed in the agreed timeframe

  • Coordinate and foster positive relationships with external associates and suppliers

  • Analyze program risks and produce accurate and timely reporting of program status throughout its life cycle. Liaising with data entry teams to align deliverables to timelines and ensure on time delivery

  • Manage meetings and scheduling, coordinating key stakeholders. Track all interview activity (scheduled and rescheduled, completed, declines, delegations, referrals. etc.) in master program schedule. Provide updates on status regularly and follow up on action items

Competencies, Qualifications & Experience

  • Highly organised individual with proven ability to successfully coordinate several projects. Confident to interact with senior management

  • Strong communication (both verbal and written) and interpersonal skills. Good command of English (and any other languages including French would be desirable)

  • Tenacious, achievement-driven and a self-starter with ability to manage deadlines and work well under pressure

  • Proficient Microsoft Office technical abilities

  • Experience in the Financial Services sector including Asset Management &/or Insurance (preferred, not essential)

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