Advice propositions today are largely based on providing consumers with comprehensive advice (considering a wide range of the consumer’s financial needs, circumstances and products) on an ongoing basis and consumers have either accepted that or not engaged at all.
The underlying competitive advantages enjoyed by banks, coupled with changing regulatory settings could combine to enable the previously unthinkable, the (sensible) return of Australian banks to retail advice.
Brand awareness of the largest reinsurance brokers is near ubiquitous among insurers (and reinsurers), although institutional focus and capabilities, corporate personality & culture as well as customer engagement models offer critical differentiators beyond awareness. Sustained levels of differentiation inevitably become visible in ‘brand experience’.
With quiet fury, Commissioner Hayne handed down his report. His commentary was scathing. The participants in Australia’s…
