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June 9, 2022
Broker brand power
Brand awareness of the largest reinsurance brokers is near ubiquitous among insurers (and reinsurers), although institutional focus and capabilities, corporate personality & culture as well as customer engagement models offer critical differentiators beyond awareness. Sustained levels of differentiation inevitably become visible in ‘brand experience’.
June 8, 2022
Insurance value chain reverts to fundamentals
Insurers and reinsurers in South Africa have introduced revamps in areas such as claims and underwriting.
October 28, 2021
Readying to Rebound
A focus on growth is the logical post-pandemic response for South African insurers, strategies for which will require active support across the value chain, particularly from reinsurance partners.
March 10, 2021
Reinsurance Reloaded
The collective investment being made in transforming the life insurance proposition exceeds anything seen in the last thirty years – a working lifetime.
November 17, 2020
Doubling down on successful partnerships
The insurance industry in South Africa is doing its part in responding to a 1-in-100-year global event….
October 30, 2020
Leading engagement models set to deliver competitive advantage in advised life insurance
The pandemic has significantly and broadly impacted the US life insurance industry. Traditional advisor networking has been…