Laura joined Chatham Partners (now NMG Consulting) in 2004 and oversees the design and execution of custom and syndicated research studies for NMG. Additionally, Laura is responsible for company-wide strategic process improvements and management of the research team. Laura has over 18 years of financial services and market research experience. Prior to joining Chatham Partners, Laura was a Senior Consultant at Accenture, where she led change management initiatives for CRM systems implementations with a focus on sales and client service processes in various markets including financial services, pharmaceuticals, and government.